OrdeusHelp center
Getting started with Ordeus
1. Create your account
Open app.ordeus.net or the Android app and create an account with your email and a password.
2. Connect your Eldorado store
- Open your Eldorado Seller API page.
- Create a new credential and copy the Client ID and Client Secret.
- In Ordeus, open Settings, then Connections, and add the credential.
Eldorado allows two active credentials per seller. Ordeus uses one of them. Your 3-day free trial starts when you connect.
3. Set up your phone
Open Ordeus on your Android phone and follow the phone setup on the home screen. It asks for:
- Notifications, so alerts can reach you.
- Full-screen alerts, so a new order shows like an incoming call.
- Ring on silent and vibrate, so you hear orders when your phone is muted.
- No battery limits, so Android does not delay alerts.
Use "Test alert" in Settings to check that your phone rings.
Team members
On the Team or Enterprise plan, open Settings, then Team, and invite members by email. They create an Ordeus account with that email and join your workspace automatically. Each member can use one phone and one computer.
Online and offline
Ordeus shows whether Eldorado lists your store as online. After you change your status, that button waits 10 minutes. After two changes within 10 minutes, both buttons wait 10 minutes. This keeps your account clear of Eldorado's limits.
Common questions
My phone does not ring
Run the phone setup again from Settings, check that Ordeus is allowed to run without battery limits, and send a test alert.
Ordeus says my credential was rejected
The credential may have been deleted or expired on Eldorado. Create a new one on the Seller API page and update it in Settings, then Connections.
Where is the buyer's in-game ID?
Eldorado's Seller API does not share it. Use "Open on Eldorado" on the order to see it on the order page.
Contact
Email support@ordeus.net. We usually answer within one business day.